Data Protection Notice
We welcome you to our online offer and thank you for your interest in our company and our products.
The protection of your privacy when processing personal data as well as the security of all business data are important issues to us, which we consider in our business processes.
General Information
Controller
We, Bosch Thermotechnik GmbH, are responsible for processing your personal data on this online offer.
Our contact details are as follows:
BOSCH Thermotechnik GmbH, Sophienstraße 30-32, 35576 Wetzlar, GERMANY; Tel.: +49 6441 418-0
Children
Please note that this online offer is not intended for children under the age of 16.
Categories of personal data
We process the following categories of personal data:
Communication data (e.g. name, telephone, e-mail, address)
Duration of storage, retention periods
We store your data for as long as is necessary to provide our online offer and the associated services or for as long as we have a legitimate interest in continuing to store your data (e.g. we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). In all other cases we delete your personal data except for such data that we are obliged to store in order to fulfil legal obligations (e.g. we are obliged to retain documents such as contracts and invoices for a certain period due to retention periods under tax and commercial law).
Data transfer to other controllers
In general, your personal data will only be transferred to other controllers if this is necessary for the fulfilment of a contract, if we or the third party have a legitimate interest in the transfer, or if you have given your consent. For details on the legal basis and the recipients or categories of recipients, please refer to the section Processing purposes and legal bases.
Additionally, data may be transferred to other controllers if we are obliged to do so by law or by enforceable official or court order.
Data transfer to service providers
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other companies from the Bosch Group.
Transfer to recipients outside the EEA
We may transfer personal data to recipients located outside the EEA into third countries. In such cases, we ensure before the transfer that either the data recipient provides an adequate level of data protection or that your consent to the transfer has been obtained.
You can obtain a copy of the appropriate or suitable safeguards. Please use the information mentioned in the Contact section for this purpose.
Processing purposes and legal bases
We and service providers contracted by us process your personal data for the following processing purposes:
Provision of this online offer
If you use our online offer solely for information purposes, that is, without registering or otherwise sending us information, we process your personal data to provide this online offer based on our legitimate interest, to display our online offer and to ensure stability and security.
Promotion, market research and reach analysis
Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on your expressed consent (Legal basis: Art. 6 para. 1 subpara. 1 lit. a, lit. f GDPR, consent or legitimate interest on our part in direct marketing if in accordance with data protection and competition law. To the extend required by law, contact for marketing purposes shall only be made subject to your prior consent).
Security and protection of rights
We may also process your personal data to investigate service disruptions and for security reasons to comply with our legal obligations in the area of data security, as well as on the basis of our legitimate interest in the elimination of service disruptions and the security of our offers.
We may process your personal data to protect and defend our rights. This purpose also constitutes our legitimate interest.
Log Files
Every time you use the internet, certain information is automatically transmitted by your internet browser and stored in log files.
Log files are stored by us for the purpose of investigating service disruptions and for security reasons (e.g. to clarify attempted attacks) for a period of 7 days. Log files whose further storage is necessary for the purpose of evidence are exempt from deletion until the final clarification of the respective incident and may be passed on to investigative authorities in individual cases.
The following information is stored in the log files:
IP address (internet protocol address) of the accessing device;
Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
Name of the service provider which was used to access the Online Offer;
Name of the files or information accessed;
Date and time as well as duration of transmission;
Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
http status code (e.g., “Request successful” or “File not found”).
Information storage and access
Use of Cookies
In the course of providing our online offer, cookies and other technologies may be used that either store information on your terminal equipment or gain access to information stored on your terminal equipment.
Cookies are small text files that can be stored on your end device when you visit an online offer.
The use of our online offer is generally possible without cookies that are not technically necessary.
Technically necessary cookies
By technically necessary cookies, we mean cookies without which the technical provision of the online offer cannot be guaranteed. This includes, for example, cookies that store data in order to ensure the interference-free playback of video or audio content.
These cookies are deleted at the end of your visit.
Technically not necessary mechanisms
We only use technically not necessary cookies and tracking mechanisms if you have given us your prior consent.
The only exception to this is the cookie that stores the current status of your privacy settings (selection cookie).
Comfort
Cookies and mechanisms, which are assigned to this category, facilitate the operation and thus enable a more comfortable surfing on our online offer. For example, your language settings can be stored in these cookies.
Marketing
The use of marketing cookies and tracking mechanisms such as web beacons enables us to show you personalized offers based on an analysis of your interests and usage behaviour.
Below we explain which mechanisms and which providers we use on this online offer.
Managing cookies and tracking mechanisms
In the browser and/or in our Privacy Settings, you can manage your cookie and tracking mechanism settings.
Please note: The settings you make each apply only to the browser you are using.
Switch off all cookies
If you would like to disable all cookies, please go to your browser settings and disable the setting of cookies. Please note that this may affect the functionality of this online offer.
External links
Our online offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is beyond our control. We do not assume responsibility for the processing of personal data by third parties.
Data subject rights
Please use the information in the Contact section to assert your rights. When doing so, please ensure that we can clearly identify you.
You have the right to request access to the personal data concerning you, as well as the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability. Insofar as you have given us consent to process your personal data, you may revoke this consent at any time with future effect.
Objection to direct marketing
You can object to the processing of your personal data for advertising purposes ("advertising objection") at any time. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in the context of an already ongoing campaign.
Objection to data processing based on "legitimate interest"
If the processing of your personal data is based on “legitimate interest”, you also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. The reasons shall be stated.
We will then terminate processing your data unless we can prove - in accordance with the legal requirements - compelling legitimate grounds for the processing which override your rights.
Right to lodge complaint with supervisory authority
You have the right to lodge a complaint with a supervisory authority.
Contact
If you wish to contact us, please find us at the address stated in the Controller section.
To assert your rights and to notify data protection incidents please use the following link: https://request.privacy-bosch.com/entity/TTDE/lang/en-GB/?app=14a93399-e648-443c-84e1-c9e4b61c60e1
You can contact us as well under: [email protected]
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
P.O. Box 30 02 20
70442 Stuttgart, GERMANY
or
mail to: [email protected]
Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our Data Protection Notice accordingly. Therefore, please note the current version of our Data Protection Notice, as it is subject to change.